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SHIPPING POLICY

A range of convenient delivery options to suit your business.

 And as all of our deliveries are made by a third party delivery fleet, your delivery is in the safest of hands.


Orders Received Mondays - Fridays Before 4.30pm


We will process and despatch orders received before 4.30pm for delivery within 3-5 days

(subject to stock availability).

Orders Received Mondays - Fridays After 4.30pm


Orders received after 4.30pm will be processed and despatched the following business day 

for delivery within 3-5 days (subject to stock availability).

Delivery Services & Charges to UK Mainland Destinations

  We undertake to deliver within 48hrs after despatch

 

Our carriage costs are £3.75 incl VAT to all areas of the UK 

including Scottish Highlands, Islands and Northern Ireland

 

Collections from our Store are

FREE

 

Customer's frequently asked questions

 

Deliveries by Couriers

  • Please open and fully check the contents of your delivery before signing to confirm receipt.

  • Mistakes cannot be rectified unless noted at the point of accepting your delivery.

  • A responsible person must be available at your nominated delivery address.

  • Our courier will attempt to deliver once. After this, it is the customer's responsibility to rearrange the delivery or collect the order from the local depot.

 

Weekend Orders 

Orders received on Fridays (after 4:30pm) through to Mondays (before 4:30pm) will be processed on the Monday.

 

UK Bank Holidays
Please note that we do not process orders during UK public bank holidays. Orders will be processed on the first working day back. For example: Orders received over the weekend, or during a bank holiday Monday, will be processed on the Tuesday.

 

Out of Stock Situations
We work very hard to minimise stock shortages and have a dedicated store for all online orders. In the event that an item is temporarily out of stock, we will notify you of the delay and despatch your order as soon as possible. This does not breach your rights to cancel the order for a full refund if requried.

 

Clearance Stock
We offer some great deals on clearance stock from a number of our suppliers. As we do not hold all clearance stock on site, we must apply a 5 day lead time to entire orders containing clearance stock items.

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